Terms and Conditions


Bookings that have been entered into the system are forfeited if cancelled within 24 hours of the session commencing. Outside of 24 hours there is no limit on the number of updates that can be made to a session. Forfeited sessions can only be re-claimed via Squash Passion's forfeiture/re-claim system (please consult Customer Support for details). To ensure clarity and eliminate misunderstanding all communications will be by email only. Any cancellations or no show made by a Squash Passion coach within 24 hours of the session commencing will result in a re-scheduling of the relevant session and the award of a free extra session to the squash player/pupil(s) in compensation. Excess will remain valid on the system for up to 6 months after the last recorded session. In case of dispute or otherwise, Squash Passion's system scheduler, PayPal, banking, email and internal data records will be the only sources relied upon to accurately determine customer's payment history. In all events (including, but not restricted to, the above) resolution is at the absolute and final discretion of Squash Passion.


Squash Passion provides coaching services only and does not provide squash court facilities. The provision of suitable and fully functional squash court(s) are entirely the responsibility of the customer. This responsibility extends to ensuring that no extenuating circumstances (e.g. access to condominium facilities, renovations) prevent the coach from completing the scheduled lesson(s) on time. The customer is also responsible for ensuring that any extraneous requirements (e.g. coach registration fee) imposed by 3rd parties (e.g. condominium management) are met before lesson(s) commence.


Squash Passion reserves the right to change prices without notice, although generally this would be an exception and normally users will be given at least 1 months notice of upcoming price changes. These terms constitute notice that the standard price will increase approximately in line with the Singapore inflation rate annually on 1st January each year.

Acceptance of Control Terms

By accessing, browsing and/or using this site ("Site"), you acknowledge that you have read, understood, and agree, to be bound by these terms and to comply with all applicable local, national and international laws and regulations. If you do not agree to these terms, do not use this Site. The materials provided on this Site is protected by law. Any claim relating to, and the use of, this Site and the materials contained herein are governed by the laws of Singapore.

Use Restrictions

The copyright in all material provided on this Site is held by Squash Passion or by relevant third parties ("Copyright Owner"). Except as stated herein, none of the material may be copied, reproduced, distributed, republished, downloaded, displayed, posted or transmitted in any form or by any means, including, but not limited to, electronic, mechanical, photocopying, recording, or otherwise, without the prior written permission of Squash Passion or the relevant Copyright Owner. Permission is granted to display, copy, distribute and download the materials on this Site for personal, non-commercial use only, provided you do not modify the materials and that you retain all copyright and other proprietary notices contained in the materials. This permission terminates automatically if you breach any of these terms or conditions. Upon termination, you must immediately destroy any downloaded and printed materials. You also may not, without Squash Passion's permission, "mirror" any material contained on this Site on any other server. Squash Passion's trademarks may be used only with express written permission from Squash Passion. Please contact Squash Passion for information on Squash Passion's trademarks. All other trademarks, brands and names are the property of their respective owners. Except as expressly granted in this section (or to you specifically in writing), Squash Passion (or the relevant intellectual property owners, as the case may be) do not grant any express or implied right to you under any patents, copyrights, trademarks or trade secret information. Any unauthorized use of any material contained on this Site may violate copyright laws, trademark laws, the laws of privacy and publicity, and communications regulations and statutes.

Limitation of Liability

UNDER NO CIRCUMSTANCES, INCLUDING, BUT NOT LIMITED TO, NEGLIGENCE, SHALL Squash Passion BE LIABLE FOR ANY DIRECT, INDIRECT, SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES, INCLUDING, BUT NOT LIMITED TO, LOSS OF DATA OR PROFIT, ARISING OUT OF THE USE, OR THE INABILITY TO USE, THE MATERIALS ON THIS SITE, EVEN IF Squash Passion OR AN Squash Passion AUTHORIZED REPRESENTATIVE HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. IF YOUR USE OF MATERIALS FROM THIS SITE RESULTS IN THE NEED FOR SERVICING, REPAIR OR CORRECTION OF EQUIPMENT OR DATA, YOU ASSUME ANY COSTS THEREOF. Although Squash Passion has attempted to provide accurate information on this Site as a service to its users, Squash Passion assumes no responsibility for, and makes no representations with respect to the accuracy of the information. Squash Passion may change the programs or products mentioned at any time without notice. Mention of non-Squash Passion products or services is for information purposes only and constitutes neither an endorsement nor a recommendation.

The limitation of liability extends to any website (e.g. www.squash-ladder.com)or service (e.g. PayPal) accessible from the Squash Passion website

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